It's official! NetSuite has finally released SuiteSocial, it's social networking tool that promotes real-time updates and collaboration. At SuiteWorld 2011 there was mention of the tool and a lot of focus was given to Yammer, an external social networking tool that allows for integration within NetSuite. Now, NetSuite users have 2 options: they can install the SuiteSocial tool independently or install it with the Yammer extension.
Now, let's get to the nitty gritty: how to use this new tool!
To begin, you can download it directly into your NetSuite instance (with the correct permissions) using the "Install Bundle Tool" under Setup.
NetSuite's SuiteSocial comes with a handy Admin Setup Assistant to help guide you through the setup process. To access the SuiteSocial Admin Setup Assistant, go to SuiteSocial > SuiteSocial Setup > SuiteSocial Admin Setup.
Step 1: Creating your SuiteSocial Profile
Step 2: Granting Permissions
Step 3: Set Up Channels
Step 4: Enable Records
Step 5: Set Up Default Record Subscriptions
Step 6: Set Up Email Preferences
Step 7: Summary
Once the setting up is done you can go ahead and add the portlets to your dashboard.
1. "Personalize Dashboard" on the home screen
2. Add a Custom Portlet
3. Hover over the down arrow on the portlet and choose "set up"
4. Select "SuiteSocial News Feed" or "SuiteSocial Status"
The above screenshot shows that custom status updates can be created from the record and will show up in the news feed.
Stay tuned for a video demonstration of the product!!!